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At Innerplanet Web Hosting, support, service and customer satisfaction are absolute top priority. We offer personal one on one attention to our customers that other web hosts simply do not, or can not provide. You won’t find a more attentive, friendly web host anywhere…period.
Read what our current customers have to say about us: Click here
 About Innerplanet
Innerplanet Web Hosting is a profitable and debt free company. Founded in December 1998 by Mr. Jack Schmer, Innerplanet is based in the beautiful city of Vancouver, Washington USA, directly across the river from Portland, Oregon. Today, Innerplanet has grown to include 32 team members with a full 3 level support department.
Response Times
Our response times are second to none. Not convinced? Contact our support and see how fast we respond! This has always been a great way to test your prospective web host. Some hosts have a 24 hour turn-around time, occasionally longer (obviously this is not acceptable). When clients need help or an answer to a question, they need and expect it now, not tomorrow. Innerplanet takes pride in making sure all issues are dealt with in record time. You can count on us being here when you need us the most.
Our Guarantee, a Commitment to Excellence -Risk Free Web Hosting
Innerplanet stands behind the products and services that we offer 100%. However, in the unlikely event you want to cancel in the first 30 days after signup, all Innerplanet plans carry a full money back guarantee. If for any reason you are not completely satisfied with our services within the first 30 days, we will gladly issue a refund excluding any add-on services such as installation fees, bandwidth overages, additional disk space or design charges.
Proven Track Record
We've been providing web services to satisfied customers for over seven years. We've built up a dedicated and loyal client base that includes everything from large companies to personal web sites.
Our number one referral source is our existing customers! A vast majority of original clients from our first year in business are still with
us. This speaks for itself.
Maximum Reliability and Redundancy
All servers at Innerplanet are equipped with fast dual Xeon processors and use RAID hard drive arrays for redundancy. In the remote event that a hard drive fails, the other hard drive(s) will take over and the server will remain online without users even being aware.
Our servers are strategically located at the intersection of the major Internet backbones. The network has multiple fiber optic gigabit connections and is directly peered with major networks. We have maximum reliability with battery backup and emergency generator power, a climate-controlled environment, with 24 hour 365 day monitoring of network connections.
Full Extensive 24/7 Web Server Monitoring
In addition to the data center monitoring, our Multi-Check technology allows us to monitor our servers from diverse
geographic regions around the world to ensure that your website is accessible from multiple
Internet points. Each monitoring location, operating independently and
time-synchronized, tests and reports the results to a central
database. In the event a problem does appear, our techs are notified immediately and can respond accordingly.
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