At Innerplanet Web Hosting, support, service and customer satisfaction are absolute top priority. We offer personal one on one attention to our customers that other web hosts simply do not, or cannot provide. You won’t find a more attentive, friendly web host anywhere ..period.

Founded in December 1998, Innerplanet started off as a small web hosting company and has enjoyed continual growth every since. Today Innerplanet has grown to include multi-level support, sales, monitoring and billing teams hosting websites and helping people realize their goals on virtually every continent!
Innerplanet is based in the beautiful city of Vancouver, Washington USA, south of Seattle Washington. Directly across the river from Portland, Oregon. Many tech companies call this portion of the country home. Just to the north is Microsoft, Google, and Facebook
just to the the east with their new data centers and Intel a few minutes to the south, to name a few.

Support is very serious business at Innerplanet. From our front line support technicians to our server admins, Innerplanet is constantly working on improving the quality of service, efficiency, and response times to ensure that you receive the absolute best customer service there is.

We never close.
Open 24 hours a day 365 days a year, you will always have someone to help you with any question or issue that may come up. Contacting us is easy too! This includes toll free phone support, live chat and our three level ticket based helpdesk. If you perfer Twitter, we are there too! Have you ever noticed how many hosts display that they are available 24 hours and then when you actually try to chat or submit a ticket late at night, you don't get an answer back until the next day? Not so at Innerplanet, we really are here all night long.

All support teams are North American based.
Innerplanet's friendly award winning support teams are carefully selected for their technical knowledge, problem-solving skills, English communication, and ability to help people. Our employees are the best, brightest and some of the most experienced in the industry!
Read about our skilled support people by clicking on the awards below.

You can shop at Innerplanet with confidence. We have partnered with Authorize.Net a leading payment gateway since 1996, to accept credit cards payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through credit card processing networks. See an online payments diagram to see how it works.