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Real testimonials from real people!
A small sampling of what our customers are saying about our services.
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 I am writing to express our extreme pleasure with being a happy, well serviced customer of Innerplanet. Being an internet software development and consulting company, we have had the experience of dealing with many, many different hosting companies. Without question I can say that Innerplanet provides the highest level of service of any hosting company with which we have had business dealings.
While some companies only offer e-mail based tech support or limited phone based support, the 7 x 24 web based support at Innerplanet is staffed by well trained, professional technicians. The support staff is friendly, well skilled and has resolved every one of our support or configuration issues/requests in a very timely manner and, most importantly, on the first request. I have the highest confidence in the Innerplanet support staff.
As a result of the exceptional level of service provided by Innerplanet we have dropped our contracts with all other hosting vendors and have named Innerplanet the exclusive database and web hosting service provider for our Web Solutions. We would not trust our business or the businesses of our customers if the service was not second to none. I could not recommend Innerplanet more highly."
Juan Carlos Rodriguez
President & CEO
Soft Air Ltd
Medellin, CO
www.softairltda.com
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 I am really impressed by Innerplanet. You were referred to me by a friend who really knows quality and only works with winners. Everyone I have spoken with is professional, knowledgeable, polite, and friendly. You're available to me around the clock, and this is really important to me. Your technical support is top notch and jumps at the opportunity to be what I call "unreasonably responsible". You are my fourth web hosting company (talk about pain) and I'm sure I am finally "home". There are a gazillion pretenders out there.
Innerplanet models excellence.
Thank You Inneplanet I'm honored to be one of your customers.
Jussef Francesco Pitti
President & CEO
Buenos Aires, AR
www.mederol.com
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 Sirs:
Our organization has been extremely pleased with the service and technical assistance provided us by Innerplanet. Of the hundreds of web server providers out there, we were very lucky to have become an Innerplanet customer. Your Web Builder software is so easy to use that we had our initial webpage up and running in just one day. We have recommended several organizations to take advantage of the services of Innerplanet. If they didn't, they must like doing business the hard way!
Donald Day, PLS
Webmaster, Washington Council of County Surveyors
Kelso, WA 98626
http://wa-ccs.org
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 I can truly say that Innerplanet has the most superior staff, and the greatest services I've ever used! Their staff has helped me in each step of learning how to host websites for my clients. The flash tutorials are the best! And the site builders are fantastic!
Whenever I need technical support my tickets get answered immediately, not hours later! My hat off to Jack especially. Thank you Jack!
John H Grover
President
Pompano Beach , FL
www.greatsamplewebsites.comw.G
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|  Innerplanet's service has consistently gone WAY above and beyond my expectations and unlike other hosting services I've used, Innerplanet's system has been 100% reliable".
Nicole Kenney
Portland, OR
Cheshirebead.com
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 Hi, my name is Dan Schold, I have www.thegoldenmeanband.com. I would like to commend Innerplanet on there great customer support, and excellent service. When I first signed up, I had never created a webpage in my life, nor had I setup email accounts. With help from the customer support I was up and running in no time, and was able to create email accounts quickly and easily.
My experience with Innerplanet has been nothing but good. Access to the server is always available, and any inquiries I have are answered quickly and concisely.
Thanks Innerplanet for doing a great job!
Dan Schold
Vancouver BC, Canada
www.thegoldenmeanband.com
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 Innerplanet was prompt, personal and thorough in their customer service while setting up my web site. My web site has been trouble-free for the 5 months they've hosted my site.
Deb Allen
Springfield, OR
www.heartscribeforhim.com
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 I have been with three ISPs over the last year as I sought to get one that met all my hosting needs. I have found InnerPlanet to be the best ISP that I have dealt with. Response to enquiries is 24/7 and they have issues resolved extremely quickly. Having raised a few questions on their helpdesk I now have the confidence that they will always respond positively and quickly.
The support is great, the services are great and the price is extremely good. Well done InnerPlanet - keep up the good work. If you are reading this, I am a real customer - www.securewaresolutions.co.uk. InnerPlanet will help you with any hosting needs and if you run a Kayako helpdesk, get yourself over here and forget about all the e-mail piping issues yourun in to elsewhere - you won't get that here.
Kerrin B.
Musselburgh, UK
www.securewaresolutions.co.uk
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 I host four sites with Innerplanet and have been a customer since 2003. Their customer support and service is beyond excellent! Always someone to help you with anything that might come up. Even in the middle of the night, (2:00am) support responds in of just a matter of a few minutes to my emails and immediately on "Live Chat".
If you are considering Innerplanet as your web hosting provider, stop considering and sign up now!
Jeff H.
http://www.wjhproperties.com
http://www.clackamasrivertu.org
http://1970vette.com
http://www.zoomlenzmusic.com |
My name is Barbara Cecil, I am an independent singer songwriter. Being an independent means you have to be a Jill or Jack of all trades. Like any business you have to manage all parts. For me that means being a vocalist, band director, booking agent, promoter, sound engineer, producer, costume specialist ect, well you get the idea. I learned along time ago that sometimes you just can't do it all by yourself, so the next best thing is to delegate and build a team of professionals that can help you achieve your goals.
One of my best team members has been innerplanet web hosting. My contact there is Jack Schmer and he has really been great!! Anytime I need any help he is always positive, friendly and helps me find out the information I need right away. Sometimes navigating the web can be exhausting and its great to have a company like innerplanet working on your side to get you the exposure you want and need.
Barbara Cecil
Sherwood, OR
www.barbaracecil.com
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 Innerplanet was very helpful at establishing a web presence for a group of
very important clients. As a professional web designer, I found their
customer service to be direct, immediate and helpful. They were always
prepared to answer any questions.
Innerplanet has not sacrificed service for price. They are a perfectly
balanced combination of both.I don't doubt that I will be working with them in the future.
Ryan Scott
Ryan Scott Designs
Whidbey Island, WA
www.ryanscottdesigns.com
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Hello Innerplanet´s webmasters! Innerplanet is the best in a long line of hosting companies I have tried. A friend of mine told me about Innerplanet´s excellent service and I tried.
Now, I´m very happy because they have a great support center and I have not had any problems with the hosting.
Thanks a lot!
Atentamente,
Leonardo Delgado Cardona
Medellín, Colombia
www.sportusalud.com
www.sportienda.net |
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